Your Artwork Criteria

We love creating your idea into a finished product, therefore we ask all customers to take time when designing your artwork. As this will allow us to provide you with the best quality Print and Embroidery possible.

We do have on-sight designers that are able to assist with creating artwork or running through specifications so please do not hesitate to contact us and we will be glad to help.

Below are a list of ‘specifications’ to take in to consideration when supplying us with artwork.

Proofing Your Designs

Before proceeding on any job, we provide all customers with a proof of their artwork. However prior to this our print & embroidery specialists will have a look at your design and if we notice any issues we will get in touch. 

When you are happy with the proofs that we provided, then we will proceed to commence on your order.

File Resolution

When you’re sending in artwork it is always best to issue us with the best quality version that you have to enable us the best opportunity in providing you best possible outcome. However, we will be in touch to discuss design options, if there are any issues with the initial.

File Types

To achieve the best quality artwork, we do ask customers to provide their designs as a vectored image and this is preferred in AS, AI EPS, PDF, JPEG files.


We use the latest Barudan Embroidery machines with Madeira threads therefore you if you know your colour codes for colours from your design. If you could please let us know when placing your order.

When we send your design off for preparation we do place all orders through a colour matching period.

Removing Any Background

Dependant on your file choice, you will have to let us know whether you require the background image on your selected Printed / Embroidered art-work. When placing your order you have a notes section and if you could kindly let us know and one of our team will be touch.

When you’re using certain programmes they do allow you to remove backgrounds from the image so you do also have the option of saving it in the correct format to save time.